About Charmain Collection

Q: What is Charmain Collection?

Charmain Collection is your destination for affordable and trendy jewelry, blending style and quality to suit any occasion. Our pieces are designed to bring a touch of elegance and sophistication to everyday wear.

Ordering & Payment

Q: How do I place an order?

A: Browse our collection, select your favorite pieces, add them to your cart, and proceed to checkout. You’ll be guided through the process to complete your purchase securely.

 

What payment methods do you accept?

A: We accept major credit cards (Visa, MasterCard, American Express), as well as PayPal for easy and secure transactions.

 

Shipping & Delivery

Q: Where do you ship, and what are the costs?
A: We offer free standard untracked shipping to the United States and Canada. There are also expedited options available at checkout.

Q: How long does shipping take?
A: For standard untracked shipping, delivery times are:

• Canada: 9–10 business days
• United States: 10–15 business days

Jewelry Care

Q: How do I care for my jewelry?
A: To keep your jewelry looking its best, store it in a dry place away from water, perfumes, and harsh chemicals. Gently clean with a soft cloth after each wear.

Custom Orders & Sizing

Q: Do you offer custom or personalized pieces?
A: Currently, our focus is on offering a wide selection of trendy designs, but we’d love to hear your ideas. Please fill up the form in the contact us page to let us know your thoughts!

Q: How can I find my size for rings and bracelets?
A: Check our size guide for easy measurement tips, or contact us if you need assistance.